Important Fulfillment Update

We wanted to make you aware that our partner pharmacies are currently experiencing longer than usual fulfillment times.

To help you stay on track with your treatment plan and avoid any interruptions, our team is here to support you with the following options:

We can open up your blood work 1–2 weeks early to facilitate a more timely renewal.
In-office administration is available for select medications like Vitamin D, B12, and Testosterone injections if you’re running low and to prevent lapses.

Please don’t hesitate to reach out proactively if you’re approaching a refill window or are currently without medication—we’re happy to assist in any way we can.

Thanks so much for your patience and understanding—we’re doing everything we can to keep things running smoothly and continue delivering the personalized, high-quality care you count on from BioRestore.

203-491-2999

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    Medication Delivery Reminder

    To ensure the safety and effectiveness of your medication, please inspect your package immediately upon delivery.

    If your package appears damaged, is missing items, or arrives warm/overheated, contact BioRestore within 48 hours of delivery. Prompt notification allows us to work directly with the pharmacy to review the shipment and, when appropriate, request a replacement.

    Unfortunately, concerns reported after 48 hours may not be eligible for pharmacy review or replacement.

    Please retrieve medication deliveries as soon as possible after they are delivered and verify that your shipping address is current before placing an order.